Supporting Local Authorities with Direct Payments
Pay4Care works in partnership with local authorities across the UK to deliver compliant, transparent, and well-governed payroll and managed account services for direct payments.
A Dependable service
We understand the responsibilities placed on local authorities to ensure public funds are used appropriately, individuals are supported effectively, and arrangements remain robust under audit and review.
Our role is to provide dependable services that support these responsibilities while remaining practical, proportionate, and responsive to local requirements.
Our role is to provide dependable services that support these responsibilities while remaining practical, proportionate, and responsive to local requirements.
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Why Local Authorities Choose Pay4Care
Local authorities work with Pay4Care because we offer a balance of strong governance, operational experience, and professional delivery.
We are a trusted delivery partner that reduces risk, supports consistency, and builds solutions.
We are a trusted delivery partner that reduces risk, supports consistency, and builds solutions.
Specialist Direct Payments Expertise
Specialist focus on direct payments, payroll, and managed accounts
Statutory Assurance and Compliance
Clear understanding of statutory responsibilities and assurance needs
Transparent Reporting and Financial Control
Robust financial controls and transparent reporting
Secure Cloud Oversight and Monitoring
Secure, cloud-based systems that support oversight and monitoring
Local Authority Led Service Design
Experience-led service design informed by long-standing local authority relationships
Professional, Approachable Support Team
A professional, approachable team that values collaboration and clarity
Compliance, Security, and Data Protection
Compliance and data security are central to how Pay4Care operates.
We are committed to meeting UK GDPR requirements and ensuring personal and financial data is handled securely and responsibly. Our services are supported by secure, cloud-based systems designed to protect sensitive information and maintain clear audit trails.
Where financial services are provided through third parties, we work with FCA-registered partners and established providers to ensure appropriate regulatory coverage and safeguards are in place. This approach supports strong financial governance while ensuring services remain practical and accessible.
We are committed to meeting UK GDPR requirements and ensuring personal and financial data is handled securely and responsibly. Our services are supported by secure, cloud-based systems designed to protect sensitive information and maintain clear audit trails.
Where financial services are provided through third parties, we work with FCA-registered partners and established providers to ensure appropriate regulatory coverage and safeguards are in place. This approach supports strong financial governance while ensuring services remain practical and accessible.
Secure Access and Oversight for Local Authorities
Pay4Care provides local authorities with access to a secure online area designed to support efficient commissioning, monitoring, and oversight. Through this secure area, authorised local authority users can:
Refer individuals to Pay4Care using online referral forms
Access secure, real-time portals to view payroll and managed account activity
Monitor balances, transactions, and payroll outputs
Support reporting, assurance, and audit requirements
These tools have been developed in response to feedback from local authorities and are continually reviewed to ensure they remain effective and user-friendly.
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Continuous Improvement
Our services have evolved over time through strong working relationships with local authorities and an ongoing commitment to improving how direct payment support is delivered.
We actively review our processes, technology, and reporting to identify better ways of working, reduce administrative burden, and strengthen transparency. This ensures our services continue to meet the changing needs of local authorities, individuals, and carers.
We actively review our processes, technology, and reporting to identify better ways of working, reduce administrative burden, and strengthen transparency. This ensures our services continue to meet the changing needs of local authorities, individuals, and carers.
Working With Pay4Care
Pay4Care aims to be a reliable, ethical, and professional partner for local authorities delivering direct payment services.
By combining experience, secure technology, and a collaborative approach, we support local authorities to meet their responsibilities with confidence while ensuring individuals receive services that are clear, well managed, and dependable.
Get in TouchBy combining experience, secure technology, and a collaborative approach, we support local authorities to meet their responsibilities with confidence while ensuring individuals receive services that are clear, well managed, and dependable.
Specialist payroll and managed account services for direct payments, delivered with care, clarity, and accountability.