What Is a Managed Account for Direct Payments and Is It Right for You?

What is a Managed Account?

A managed account is a service where your care funding is held securely and administered on your behalf. At Pay4Care, this means we receive your Direct Payments or Personal Health Budget and make agreed payments exactly as instructed, while you retain oversight and control.

Funds are held in individual accounts set up for each client, with banking and payment services provided through FCA-regulated partners. Your money always remains ring-fenced and used only for agreed care-related purposes.

A managed account does not remove choice. Instead, it removes complexity.

What does Pay4Care manage?

Our managed account service typically covers:

Payment of Personal Assistant wages

Payment of care agency invoices

Reimbursement of approved care-related expenses

Payroll administration and HMRC submissions

Pension contributions, insurance and supplier payments

Clear, itemised statements aligned to local authority audit requirements

You remain in control of how your care is delivered. We simply handle the administration.

Who is a managed account suitable for?

A managed account can be particularly helpful if:

You find financial administration stressful or time-consuming

You employ Personal Assistants

You want reassurance that payments and records are handled correctly

You need support meeting local authority audit requirements

A family member or deputy supports you with care arrangements

Is a managed account the same as giving up control?

No. This is a common misunderstanding.

With Pay4Care:

Funds always remain yours

Payments are only made in line with agreed instructions

You receive regular statements and reporting

You can review and query transactions at any time

The goal is to reduce burden, not remove independence.

How Pay4Care is different

Pay4Care focuses on clarity, transparency and compliance. Our service is built around real experience in Direct Payments and payroll, with systems designed to support individuals, families and local authorities.

By combining secure individual accounts, trusted FCA-regulated partners and clear reporting, we help people manage care funding with confidence.

If you want support without losing control, a managed account may be the right solution.